Effective Date: March 1, 2026
At Seed, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order history
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on pages
- Referral sources
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails and special offers (with your consent where required)
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
Payment Security
All payments are processed through secure third-party payment providers.
Seed does not store your complete payment card information. Payment details are encrypted and processed in accordance with industry security standards.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Personalize your shopping experience
- Measure advertising effectiveness
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics services
- Marketing partners
- Customer support platforms
These partners are required to protect your information and may only use it to provide services on our behalf.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Provide customer service
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing activities
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information under applicable California privacy laws.
You may submit requests regarding access, deletion, or correction of your personal information by contacting us directly.
Children's Privacy
Our products and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Third-Party Websites
Our website may contain links to third-party websites.
Seed is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately upon posting on this page. The updated Effective Date will indicate when revisions were made.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Seed
Email: support@seed-shop.co
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)